Zonedge Services
Comprehensive support to simplify your workday.
At Zonedge, we know that no matter what task you’re working on, every moment of your project matters. That’s why we offer a range of services and resources to support you at every step. Whether you need technical assistance, training, or personalized advice, we’re never far away, here to back you up and keep you focused on what matters most.
Your help center.
Whether you’re a beginner or an expert, you have access to resources to answer your questions. The Zonedge help center is available free of charge with all our plans.
Technical support
Every message you send us is automatically converted into a ticket, ensuring structured tracking and a clear history of all communications. Regardless of which agent is handling your case, we are committed to seeing your request through to full resolution.
Knowledge Base
With over 600 articles at your fingertips, find quick answers to your questions and troubleshoot on your own. Regularly enriched and updated, this knowledge base is organized into clear topics covering every aspects of our products.
Training platform
Choose how you learn and master Zonedge at your own pace with a progressive training program. Freely access presentations and tutorials specially designed to meet your needs.
Application updates
Included in our service, installation and updates are handled with smooth, seamless integration, giving you a hassle-free experience so you can stay focused on your priorities.
Need a hand ?
Know that you’re not alone. If you’re short on resources or time, focus on what you do best and let us handle the technical side, customization, data integration, and more. We offer affordable services that will enhance your Zonedge experience and help you reach your goals more easily!
Data integration
Pick up right where you left off. Our team takes care of retrieving all existing data from the various companies and systems that have been operating separately up until now. We process and integrate it consistently, establishing the necessary connections to build a smarter network.
Customization
Ask us to tailor our solutions to your internal needs: creating custom maps, design palette, and reports that reflect your identity and help you work more efficiently.
Custom development
Out team of developers puts their full expertise and know-how at the service of your ambitions. Bring us your challenges through one-of-kind requests, and we’ll take them on together.