The Fish That Escaped: When Your Fiber Network Depends on Memory - S2. E17.
Everyone knows the story of the big fish that got away, always more impressive with each telling, never any proof. In this episode, we apply that analogy to a field you wouldn't expect: fiber optic network management. Buried cables, conduits that all look alike, information scattered between an Excel file, an old PDF, and a sketch in a technician's truck. The result: a major outage in the dead of winter, and no one knows exactly where to dig.
We talk about why human memory is no longer enough to manage an infrastructure that changes every day, and how a single source of truth changes everything. We explore the three pillars of the Zonedge ecosystem, namely GIS for design, Web for quick consultation, and Field for live updates from crews on site, and why this makes it possible to shift from tribal knowledge to institutional knowledge.
The next outage won't wait for your best technician to get back from vacation. Listen to find out why.
